IT's Just Me!!
Rants and Raves of a Sane Mind!!

Dealing With Latency/High Ping

There’s no single way to reduce your ping, but instead a number of possible solutions – it’s trial and error process.

The first, and simplest solution is to close all other programs and windows on your computer, making sure that there are no active downloads running in the background that might be affecting the ping.

Another issue may be that someone else in your house is running a bandwidth hungry service, like streaming Netflix in full HD or playing internet connected videogames. The more devices that you have connected and actively using the internet connection, the higher ping you’ll have.

If you’re still getting a high ping, try and move your laptop nearer your router or – better still – connect your computer directly to your router using an Ethernet cable or powerline adaptors. This overcomes any potential issues that you may be having with Wi-Fi and poor signal strength, which may affect the latency of your internet connection.

It’s also worth checking the wires between your router and the wall box, making sure that they’re all plugged in fully – we’ve had a few experiences with cable connections becoming loose over time, and tightening them has helped the problem.

If that doesn’t work, you’ll have to try the oldest trick in the book: turn your router off and turn it back on again. Specifically, unplug the power cable from your router and wait around a minute before plugging it back in again. If your setup comprises of a separate router and modem, make sure you turn both off and not just the router.

If none of this works contact your ISP Support desk for assistance.